When should I plan on arriving and departing the Festival?
For Spotlight, Essential and Classic passholders the Festival schedule will officially kick off at 1:00pm on Thursday, April 25, with Meet TCM: The People Behind the Network, a panel discussion at Club TCM located in the Hollywood Roosevelt Hotel. There will also be a passholder welcome reception from 5pm to 7pm in Club TCM later that evening.
As the last official Festival events will begin in the evening on Sunday, April 28, we recommend that those of you who are traveling to Los Angeles for the Festival book your return travel for late night Sunday, April 28, or Monday, April 29. The Festival schedule is available by clicking here.
For Matinee and Palace Passholders: While your official eligible screenings will begin at 9:00am on Friday, April 26, you are welcome to watch the opening night Red Carpet arrivals from a special bleacher section and viewing area reserved exclusively for Festival passholders of every level. Matinee and Palace passholders are also welcome to purchase individual tickets for evening screenings (not including FUNNY GIRL or poolside screening).
What time does the Red Carpet open for the opening night Gala presentation of FUNNY GIRL (1968) on Thursday, April 25?
The opening night Red Carpet will open at 5:00pm. The screening introductions will begin promptly at 6:30pm. Classic, Matinee and Palace passholders are welcome to watch the opening night Red Carpet arrivals in a special bleacher and spectator section reserved exclusively for passholders. The queue for these spectator sections will open at 4:00pm and seating will begin at 4:30pm.
What should I plan on wearing at the Festival?
For those attending the opening night Red Carpet Gala premiere of FUNNY GIRL (1968) and/or the Vanity Fair party, we strongly recommend cocktail attire. Cocktail attire typically means a suit or cocktail dress. For all other events, attendees should dress comfortably and prepare for changes in temperature when moving from inside to outside of Festival venues. While Los Angeles has a generally warm, sunny climate, it can get cool in the evening. We recommend you bring a light jacket or wind breaker just in case.
How do you recommend I get from the airport to the Festival?
If you don't plan on renting a car, we recommend you take a cab, shuttle or private car service.
Cab fare is approximately $60-$80 from LAX. Normally, the travel time to the Hollywood and Highland area is approximately 45 minutes, but depending on traffic conditions, it could take much longer and cost more. We suggest that you direct the driver to take La Cienega Boulevard rather than the freeway.
Cab fare is approximately $50-$70 from the Burbank airport. Normally, the travel time to the Hollywood and Highland area is approximately 30 minutes, but again, depending on traffic conditions, could take much longer and cost more.
Shuttle services are also available and typically cost $20 or less. However, travel by shuttle can be significantly longer than when travelling by taxi. Many of these shuttle services accept, but often don't require, advance reservations. We recommend that you contact your hotel to see if they have their own shuttle or, if not, which shuttle service they recommend.
Private car services are also available, but will typically cost over $100. If you'd like to hire a private car service, we recommend you contact your hotel to see which service they recommend.
I'm driving to the Festival. Where do I park?
Those attending the Festival screenings at the TCL Chinese, Chinese Multiplex, the El Capitan and The Egyptian Theatre may park in the garage at the Hollywood & Highland Center. Parking can be validated at the TCL Chinese and the Multiplex Theatres to get the reduced rate of $2 for four hours. After four hours, the rate reverts to the normal day rate of $13. The Hollywood & Highland Visitor Information Center and other participating retailers and restaurants offer a $2 validation for two hours.
When and where can I pick up my pass from Will Call?
Will Call orders will be available for pickup from 2pm-4pm on Wednesday, April 24, and from 10am-7pm on Thursday, April 25, in the Academy Room on the second floor of the Hollywood Roosevelt Hotel. From April 26 - April 28, Will Call passes will be available at the Main Festival Information Desk located at the entrance to Club TCM on the main floor of the Hollywood Roosevelt Hotel. Please bring your photo I.D. and your payment confirmation e-mail or letter with you when picking up your pass order.
Where and when can I pick up my program and/or gift bag?
All passholders can pick up their Festival program from 2pm-4pm on Wednesday, April 24, and from 10am-7pm on Thursday, April 25, in the Academy Room on the second floor of the Hollywood Roosevelt Hotel. Essential and Spotlight passholders can also find their gift bags here. From April 26-April 28, passholders can pick up these items at the Main Information Desk located at the entrance to Club TCM on the main floor of the Hollywood Roosevelt Hotel. Only one program and one gift bag (depending on pass level) per passholder can be issued. There will also be free pocket guides with a complete Festival schedule and program details available at the Festival Information Desk at the Roosevelt Hotel and all Festival venues.
Do I have to line up for an event if I have a pass?
Yes. You should look for signs directing you to the appropriate queue at each venue based on your pass level. Please read the back of your pass for information on what access your pass does and does not provide. Spotlight passholders and VIPs have priority entry, followed by all other levels of passholders, then individual ticket holders. TCM recommends all passholders arrive at the venue a minimum of 30 minutes before the start of their desired show. For shows that may be particularly popular, you may want to arrive earlier. All Festival goers, including passholders, should get a queue number when they arrive at the screening venue.
I understand seating isn't guaranteed. Why is that again?
In order to give passholders as much flexibility as possible in attending the events they most want to attend, TCM decided that passholders shouldn't have to pick their events ahead of time. With this system, if you change your mind about what event to attend, just queue in front of that theater.
The total number of passes sold does not exceed the total number of seats in all Festival venues, and there will be as many as seven events happening concurrently during the Festival. However, since it is possible that the number of passholders who want to attend a particular event could exceed the number of seats available at any one venue, we cannot guarantee passholders a seat at every event.
Passholders who queue a minimum of 30 minutes prior to show time stand an excellent chance of attending most of their desired events, particularly at larger venues like the TCL Chinese, the El Capitan Theatre and Egyptian Theatre. Those who arrive at the venue less than 30 minutes before show time may have more difficulty gaining entry depending on the size of the venue and the type of pass. If there is a specific program you consider a "must-see" event, particularly at the smaller capacity venues, you may want to arrive at the venue earlier. Individual tickets will be sold only after the queued passholders have entered the venue. It's helpful to have a back-up plan in case you are not able to get into a particularly popular event. We will also be offering repeat screenings of some films in the TBA programming spots on the schedule.
The exception to the seating policy is the opening night screening of FUNNY GIRL (1968), which guarantees seating for Essential and Spotlight passholders.
Won't there be a mad rush into the theater once the doors open?
We use a line system that helps ensure those who queue first (depending on pass level) get into the theater first. To ensure fairness and uphold the first-come, first-served wait line policy of the Festival, all screening venues utilize numbered paper "Queue Cards." These Queue Cards are distributed at each venue to better control entry and to determine as quickly as possible when a show is expected to sell out. All Festival goers should get a Queue Card when they arrive at the screening venue. Only one Queue Card will be issued per person present per event and the saving of places in line is prohibited. Once you get your queue number, your place in the entry order is secure; however, you must be present when your queue number is called or you will forfeit your place in line. Please remember, Queue Cards are not tickets and do not guarantee entry.
How do you handle the seating for attendees in wheelchairs or with other special seating needs?
It is our goal to ensure all attendees have a safe and enjoyable experience at the TCM Classic Film Festival. The TCL Chinese Theatre, the El Capitan Theatre, the Egyptian Theatre, and other festival venues, including the Hollywood Roosevelt Hotel, are wheelchair accessible and ADA compliant venues.
If you have special seating needs, please notify the venue manager immediately after getting your Queue Card for that event. Venue managers will make every effort to accommodate our guests with special seating needs in a manner that is equitable for all attendees. In instances when the number of guests with wheelchairs or other seating needs exceeds the designated accessible spaces, venue managers will address these instances on a case by case basis.
How can I get individual tickets to events?
After queued passholders have been seated, open seats will be sold on a first-come, first-served and cash only basis at individual venue box offices and just prior to the individual program start time. Individual tickets are $20 for general audiences, $10 with valid student I.D. for most events. Individual tickets are $30 for general audiences, $15 with valid student I.D. for the closing night presentation of THE GENERAL (1926). Those arriving a minimum of 30 minutes prior to their desired show, particularly at larger venues or late evening screenings, stand an excellent chance of attending many of their desired screenings. For events at smaller venues you may want to arrive earlier.
Please note: No individual tickets will be sold for FUNNY GIRL (1968), the live taping with Eva Marie Saint, the handprint ceremony for Jane Fonda, or for Club TCM events.
Can I purchase advance tickets for a particular screening?
As the number of individual screening tickets available is dependent on the number of passholders that attend a particular screening, individual screening tickets cannot be purchased in advance.
What happens if I'm running late to a movie?
As a courtesy to all Festival goers and our special presenters and guests, TCM strongly discourages late seating for screenings. The seating of guests once the event has begun will be at the discretion of the venue manager.
Can I keep my seat for consecutive shows?
Festival attendees may not "sit through" consecutive shows. At the end of each event, attendees must clear the venue and re-enter with any queued audiences before the start of the next event.
What is the etiquette for approaching celebrity guests for autographs and/or pictures?
We understand the desire to approach a favorite celebrity to ask for an autograph or picture. However, here are a few things to keep in mind before approaching celebrity guests at the Festival:
- Given the full event schedule at the Festival we request that you not approach the stage before or after an interview.
- There will be signs posted throughout the Festival clearly stating the photography rules of a particular venue or event. If you have any doubts, simply ask a Festival staff member.
- Some special guests may have scheduled autograph sessions. Be sure to check the Festival pocket guide or check at the Information Desk at the Hollywood Roosevelt Hotel for the schedule.
- Celebrities are people too! They need to eat, talk on the phone, get from point A to point B quickly, and watch films just like we, their fans, do. A good rule of thumb is not to approach them while they are occupied, or do anything you yourself might find intrusive.
How do I get to the Avalon Hollywood for the live taping with Eva Marie Saint?
The Avalon Hollywood is located at 1735 Vine Street.
ON FOOT FROM THE HOLLYWOOD ROOSEVELT: Avalon Hollywood is easily reached by walking approximately one mile east on Hollywood Blvd. from the Hollywood Roosevelt Hotel. Then turn north (left) on Vine Street and walk approximately half a block. Avalon Hollywood will be on your left. From the hotel, plan on approx. 25-30 min travel time by foot.
VIA METRO FROM THE HOLLYWOOD ROOSEVELT: Use the subway ($1.50 each way). Take the RED subway line at the Hollywood/Highland station, heading east one stop to the Hollywood/Vine station. Exit subway and go north on Vine Street for approximately half a block. Avalon Hollywood will be on your left.
How do I get to the Cinerama Dome?
The Cinerama Dome is located at 6360 Sunset Blvd.
ON FOOT FROM THE HOLLYWOOD ROOSEVELT: The Cinerama Dome is easily reached by walking east on Hollywood Blvd. from the Hollywood Roosevelt Hotel one block. Then go south (right) on N. Highland Avenue for three blocks. Then turn east (left) on Sunset Blvd. and walk approximately .6 of mile. The Cinerama Dome will be on your right. From the hotel, plan on approx. 25-30 min travel time by foot.
VIA METRO FROM THE HOLLYWOOD ROOSEVELT: Use the subway ($1.50 each way). Take the red subway line at the Hollywood/Highland station, heading east one stop to the Hollywood/Vine station. Exit subway and go south on Vine Street for two blocks. Turn west (right) on Sunset Blvd. and walk 1.5 blocks. The Cinerama Dome will be on your left.
Are there any age restrictions at the Festival?
There are a few Festival events and areas that are age restricted.
- The opening night Vanity Fair party is restricted to Spotlight passholders age 21 and up.
- Passholders under the age 18 must be accompanied by a guardian (also a passholder) to attend the Eva Marie Saint: Live from the TCM Classic Film Festival event.
- All Club TCM events are restricted to individuals age 13 and up.
- We regret that children under age 4 may not attend any Festival event.
Where do I eat?
Even the most die-hard movie fans need a break from popcorn! There are dozens of eating establishments within the Festival footprint, including along Hollywood Blvd. and the Hollywood & Highland Center, ranging from fast food to fine dining. There are also grocery stores within a few blocks from the main Festival venues. The restaurants 25 Degrees, Public Kitchen & Bar, Tropicana Bar and Library Bar are located in the Hollywood Roosevelt Hotel and offer a 10% discount on food purchases (excluding alcohol) to Festival passholders. There is also a new café conveniently located inside the Chinese 6 Multiplex that will be serving a special Festival inspired menu of salads, sandwiches and entrees where attendees can eat while waiting for their next movie.
Are there any passholder discounts to Hollywood attractions and businesses?
TCM has partnered with leading several companies to provide discounted rates for Festival passholders. For complete details on how to take advantage of these discounted opportunities, click here.
I have a Matinee pass. Does my pass allow me to attend any events after 6pm and/or prior to April 26?
While official Matinee-eligible screenings will begin at 9:00am on Friday, April 26, you are welcome to watch the April 25 opening night Red Carpet arrivals from a special bleacher section and viewing area reserved exclusively for Festival passholders of every level. The queue for this section will begin at 4:00pm and seating will begin at 4:30pm.
As Matinee passes may not be used for entry to any Festival venue, including Club TCM, after 6pm daily we encourage Matinee passholders to purchase individual tickets for evening screenings (not including FUNNY GIRL or poolside screening), when available.
I have a Palace pass. Does my pass allow me to attend events prior to April 26 or at any venues other than the TCL Chinese Theatre and the Egyptian Theatre?
While official Palace-eligible screenings will begin at 9:00am on Friday, April 26, you are welcome to watch the April 25 opening night Red Carpet arrivals from a special bleacher section and viewing area reserved exclusively for Festival passholders of every level. The queue for this section will begin at 4:00pm and seating will begin at 4:30pm.
As Palace passes may not be used for entry to any festival venue other than the TCL Chinese Theatre or the Egyptian Theatre, we encourage Palace passholders to purchase individual tickets for screenings (not including FUNNY GIRL or poolside screening) at our other venues when available.
I'd love to see how TCM works behind the scenes. Are you shooting at the Festival?
Yes! You'll see our production teams at work often throughout the Festival, and there will be opportunities to watch Robert Osborne and Ben Mankiewicz interview some of our special guests live at the TCM Classic Film Festival at the Hollywood Roosevelt Hotel beginning on Wednesday, April 24. If you're in town please feel free to come and watch.
Shooting schedule (subject to change):
Wednesday, April 24: 12pm-3pm at the Roosevelt Stage
Thursday, April 25: 12:30pm-3pm at the Roosevelt Stage and Poolside
Friday, April 26: 12pm-2pm at the Roosevelt Stage
Saturday, April 27: 1pm-4pm at the Roosevelt Stage
Is there complimentary internet access at TCM Classic Film Festival venues?
Need to check your email or update your social media status between movies? Help yourself April 26-28 courtesy of Verizon FiOS in the courtyard of the Egyptian Theatre.
Additionally, the TCM Classic Film Festival and the Hollywood Roosevelt Hotel are happy to announce complimentary daily internet access as a sign of appreciation for Festival attendees lodging at our host hotel.
Turner takes the safety and security of our guests seriously. TCM security team members will occasionally, throughout the Festival, conduct "Bag Checks" at selected venues and events. This measure is to take the appropriate precautions necessary to keep our events safe. Your cooperation is greatly appreciated.
To assist you with planning your Festival schedule, here is information on the seating capacity for each Festival venue:
|TCL Chinese Theatre
|Chinese 6 Theatres, House #1
|Chinese 6 Theatres, House #4
|Chinese 6 Theatres, House #6
|The El Capitan Theatre
|Avalon Hollywood (Live Taping)
|The Cinerama Dome
Please note that any up-to-the-minute changes of schedule or announcements of additional programs, such as TBA screenings, will be communicated on a daily basis during the Festival at the Festival Information Desk in the Roosevelt Hotel and at venue box offices. The Information Desk hours are Wednesday, April 24, 1pm-4pm; Thursday, April 25, 10am-9pm; Friday & Saturday, April 26-April 27, 8am-7pm; and Sunday, April 28, 8am-6pm. (This is also where Lost & Found will be located.)
In addition, please keep checking out this website for information and updates (or to download our free Festival mobile app). If you have further questions, please visit the Information Desk or the venue box offices, or locate one of the many friendly Festival staffers wearing "STAFF" T-shirts. Don't be shy, as we're there to help make the 2013 TCM Classic Film Festival the ultimate film lover's experience.
You can also follow @tcmfilmfest and #tcmff on Twitter for Festival-related announcements and updates.
FESTIVAL VENUE ADDRESSES:
The Hollywood Roosevelt Hotel
7000 Hollywood Boulevard
Hollywood, CA 90028
TCL Chinese Theatre
6925 Hollywood Boulevard
Hollywood, CA 90028
The Chinese 6 Theatres
6801 Hollywood Boulevard
Hollywood, CA 90028
The Egyptian Theatre
6712 Hollywood Boulevard
Hollywood, CA 90028
El Capitan Theatre
6838 Hollywood Blvd
Los Angeles, CA 90028
1735 Vine Street
Hollywood, CA 90028
The Cinerama Dome
6360 W Sunset Blvd.
Hollywood, CA 90028